Effective Date: 1 January 2026
At Beaconcross Technologies Private Limited, we strive to provide high-quality digital services. This Refund Policy outlines the conditions under which refunds may be issued.
1. Service-Based Payments
Payments made for digital consulting, implementation, or custom services are generally non-refundable once work has commenced, as resources are allocated immediately upon confirmation.
2. Eligibility for Refund
Refunds may be considered only under the following conditions:
- Duplicate payment or billing error
- Service not delivered due to Company’s inability to perform
- Cancellation before commencement of work
Approved refunds will be processed to the original payment method within 7–10 business days.
3. Partial Refunds
If a project is terminated mid-way by mutual agreement, a partial refund may be issued after deducting charges for work already completed and administrative costs.
4. Non-Refundable Situations
Refunds will not be provided for:
- Change of mind after service initiation
- Delays caused by client inaction or non-cooperation
- Completed and delivered services
5. Contact for Refund Requests
To request a refund, email support [at] beaconcross [dot] com with transaction details and reason for request within 7 days of payment.